Playa Madera Eva Sámano de López Mateos sin número
Ristorante Il Mare
230 m
Carretera Escenica a La Ropa Centro
Restaurante Maderas
300 m
Eva Samano de Lopez Mateos no. 17 Entrada por Arena Suites Hotel
Margaritas
350 m
Calle Josefa Ortiz de Dominguez 102 La Madera
D' Maria Pasta e Pizza
280 m
Calle Adelita Playa la Madera
Ruben's Hamburgers
300 m
Calle Adelitas 213 La Madera
El Rincon del Bombero
300 m
Calle Adelitas 213 Playa la Madera
Restaurante Casa Vieja
350 m
Josefa ortiz de Dominguez no. 7 Just off of Adelita and Camino a Playa La Ropa
Bacco Restaurant-Bar
360 m
Calle Adelitas # 11 Colonia La Madera Adentro del Hotel la Quinta de Don Andres
Carlitos Restaurant
360 m
Calle Adelita Colonia La Madera
Reviews and Ratings
Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
great view
friendly staff
store-bought juice
no safe
8.6/10
Great
Rooms
8.3
Location
9.0
Service
9.0
Dining
8.3
Guest reviews
8.6/10
based on 6 reviews
7.7
7.7/10 based on 266 reviews
John
United Kingdom,
February
2024
9.0/10
I absolutely loved staying at this hotel! The rooms were clean, comfortable, and had a private sun lounger area with a stunning sea view. The service was exceptional, with the staff being friendly, professional, and always quick to assist. The location is just perfect, within easy walking distance of downtown, restaurants, and Playa La Ropa. The dining experience was generally great, although I wish they had fresh orange juice. The facilities were top-notch, making my stay even more enjoyable.
Rooms
9.0
The rooms were very clean, comfortable, and well-equipped with a wonderful view over the ocean, giving a spacious feel.
Service
9.0
The staff exceeded all my expectations with their friendliness, attentiveness, and professionalism.
Location
10.0
The hotel's location is difficult to beat, being close to downtown, restaurants, and the beautiful Playa La Ropa beach.
Dining
8.0
The dining experience was fantastic overall, with one of the best meals I've had in a hotel in Zihua. However, the store-bought orange juice was a bit disappointing.
Facilities
9.0
The facilities were excellent and added to the overall comfort and enjoyment of my stay.
great view
store-bought juice
Peter
United Kingdom,
January
2024
8.8/10
The hotel is ideally located, with easy access to both La Ropa and Merida beaches. The rooms were comfortable despite a few amenity issues and stains on the blowdryer. The service from reception staff was exceptional overall, except for one minor issue. The dining experience was delightful, with delicious dishes served. The facilities were great, especially the outdoor hot tub.
Rooms
8.0
The rooms were located near the pool, which meant fewer stairs to climb despite bringing in beach sand. There were some issues with lack of amenities and stains on the blowdryer above the outdoor hot tub.
Service
9.0
The service from the reception staff, waiters, waitresses, and housekeepers was amazing, with only one minor exception in the front desk service. They were helpful with room service, housekeeping, laundry, tours/ticket assistance, and happy hour.
Location
9.0
The hotel provides guests easy accessibility to both La Ropa and Merida beaches. It is perfectly situated, close to everything, including Playa La Ropa and downtown Zihuatenejo. However, the cost may be a bit high for the hotel.
Dining
9.0
The dining experience from 7am to 11.30am was awesome, reportedly one of the best in Zihua. The delicious dishes were perfect after our morning walk.
Facilities
9.0
The hotel facilities were excellent, with a highlight being the outdoor hot tub above the pool area.
Jenny
United Kingdom,
September
2023
8.2/10
Staying at this hotel was a mix of positives and negatives. The rooms, though a bit dated, felt spacious and offered all the needed amenities, including much-needed air conditioning. The view from the balcony was a nice touch. However, the location presented challenges due to steep steps and a hill, making access difficult. On the bright side, the hotel's excellent location allowed easy walking access to the beach, downtown, and various dining options.
Rooms
8.0
The rooms provided a spacious feel, were a bit dated but offered all amenities, including air conditioning. Clean with a nice view from the balcony.
Service
9.0
The service was top-notch, with friendly, professional, and attentive staff. They were very responsive and quick to fix any issues.
Location
8.0
The hotel's location was excellent, within walking distance to the beach, restaurants, and downtown. Despite accessibility challenges, the convenience was hard to beat.
Dining
7.0
The dining experience was varied, offering a great selection of different egg dishes. However, for some, the abundance of egg choices may be overwhelming.
Facilities
9.0
The hotel facilities were fantastic, beyond belief. The view from the 'piso ultimo' was a highlight.
James
United States,
August
2023
8.8/10
I had a great stay at the hotel. The rooms were very clean, comfortable, and quiet. The staff was incredibly pleasant, friendly, and professional, ensuring our needs were met and making us feel cared for. The location was tranquil albeit a bit challenging to access due to the hilly terrain. The dining options were varied, tasty, and presented well. Overall, a positive experience with a few minor drawbacks.
Rooms
9.0
The rooms were comfortable, quiet, and very clean.
Service
9.0
The staff members were wonderful, very helpful, and showed genuine concern when one of our group fell ill.
Location
8.0
The location was very quiet and within walking distance to downtown and Playa La Ropa.
Dining
9.0
The dining was fantastic beyond belief with a variety of options available until 11.30am.
Facilities
9.0
The hotel offered a fantastic array of facilities for guests to enjoy during their stay.
Jack
United States,
August
2023
8.2/10
Staying at the hotel was a mixed experience. The rooms were comfortable and kept very clean, but there was a noticeable sewer gas smell. The service was warm and accommodating, especially the friendly staff member who served us breakfast. The location was perfect, close to the beach and town center. The dining options were varied and well-presented. However, the sewer gas smell in the room was a significant drawback.
Rooms
7.0
The rooms were comfortable and kept very clean, but there was a sewer gas smell.
Service
9.0
The service was warm and friendly, with staff willing to accommodate any request. One particular staff member who served us breakfast was especially kind and professional.
Location
9.0
The location was perfect, being close to the beach and town center, which was just what we expected.
Dining
8.0
The dining experience was excellent, offering varied and tasty dishes, especially after our morning walk.
Facilities
The facilities were good overall.
Justin
United States,
July
2023
9.0/10
The hotel offers comforting rooms with efficient air conditioning and a serene atmosphere. The service provided by Jaime, Jose, Isis, and Gaby was warm and accommodating. It is situated perfectly near Playa La Ropa, offering an excellent view of the bay. The dining experience was delightful with varied and well-presented options. A perfect spot for a relaxing stay in Zihuatanejo.
Rooms
9.0
The rooms were nice and clean despite us bringing in beach sand, sorry. The air conditioning was efficient and not too loud.
Service
9.0
The service was always helpful and professional, especially from Jaime, Jose, Isis, and Gaby. They were warm, friendly, and willing to accommodate any request.
Location
10.0
The location is perfect, close to everything including Playa La Ropa and provides a great view of the bay.
Dining
9.0
The dining experience was impressive with varied, tasty, and well-presented dishes. Excellent breakfast options from 7am to 11.30am.
Facilities
8.0
The facilities were on par with what we expected. The hotel can provide guests with a great dining experience and a view of the bay.
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